An Aside An Honest Guide

Choosing your builder

The biggest risk in building isn't the floor plan, the countertop, or the paint color. It's choosing the wrong builder. Here is what to look for, what to ask, and an honest look at whether we're the right fit, even if the answer is no.

What To Look For

Six things that matter more than the model home

Any builder can show you a beautiful photo. These are the things that predict how your build will actually go, and they apply to every builder you interview, including us.

01

Transparent pricing, early

The right builder shows you the real number before you’re emotionally committed, with allowances spelled out line by line. If the price feels vague, the overruns won’t be.

02

Work you can walk through

Ask to see finished homes and homes still under construction, not just renderings, and to speak with the clients living in them. An active jobsite tells you more about a builder than a model home does.

03

Who actually builds your home

Meet the person who will manage your build day to day, not just the person selling it. Ask how many homes they run at once and how often they’ll walk yours.

04

A communication rhythm, in writing

Great builds aren’t the ones with no surprises. They’re the ones where you hear about them first, from your builder, with a plan. Ask what the update cadence is and hold them to it.

05

What’s behind the walls

Windows, foundation engineering, framing, mechanicals. The parts you’ll never photograph determine how the home performs for decades. A proud builder will happily talk specifics.

06

Industry standing & accountability

Texas doesn’t license home builders, which makes accountability something you have to verify yourself. Look for builders their own industry trusts: association leadership, third-party inspections, named warranties, and a reputation among trades.

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Questions to ask every builder

Bring these to every interview. A good builder will welcome them. Hesitation, vagueness, or irritation is an answer too.

On Price

What is included in this price, and what are the allowances based on?
How do change orders work, and what do they typically cost?
What happened on your last project that went over budget, and why?

On Process

Who manages my build day to day, and how many projects do they carry?
How often will I get updates, and in what form?
What does your timeline history look like against your promises?

On Quality

What brands and methods do you build with, and why those?
Who engineers and inspects the foundation and frame?
Can I walk a home you have under construction right now?

On Protection

What does your warranty cover, and who answers the call after closing?
Are you insured, backed by a third-party structural warranty, and in good standing with your associations?
Do your subcontractors carry their own insurance, and do you verify it before they start?

On Warranty

What is covered in the first year, and what carries longer, structural, systems, workmanship?
Is the warranty in writing, backed by a third party, and does it transfer if I sell the home?
After I move in, who do I call, and how fast do warranty items actually get resolved?

On Team & Experience

How long has this team built together, and how many homes have you completed?
What is your leadership’s background, and does your own industry recognize them?
Who exactly will be on my project, designer, project manager, superintendent, and what is their experience?
Why Consider Story Built Homes

However you decide, we can meet you there

People choose builders differently, and that's how it should be. Whatever you lead with, here is what you'll find when you hold us to it.

If you lead with the numbers

Bring your spreadsheet

You’ll get line-item transparency, real allowances, and a CEO who built her career in real estate analysis. Ask us the hard budget questions first. That’s our favorite way to start.

If you lead with results

Judge us by the record

A 2024 GHBA President on our leadership team, NAHB national honors, 300+ homes built by our team, and a planbook refined across 35 designs. Decide on evidence, not adjectives.

If you lead with relationships

Meet the people first

You’ll know the names of the people building your home, and they’ll know yours. We are in the relationship business; the houses are how we prove it.

If you lead with vision

Bring the napkin sketch

The dream matters here. Our in-house designer and design-build studio exist to take the picture in your head and make it buildable, beautiful, and yours.

We're not the builder for everyone

And we'd rather tell you that now than let you discover it mid-build. If the lowest price per square foot is the deciding factor, a volume builder will serve you better, and we'll say so. If you want a hands-off build with no decisions and no conversations, our process will feel like more attention than you want. And if speed matters more than getting the details right, we will frustrate you, because we won't rush your home.

But if you want a team that tells you the real number before you're committed, calls you before you have to call them, and treats your home like it will carry your family's story for generations, then we should talk. Not a sales pitch. A conversation.

Let's Have a Conversation See Our Work First
Print the builder interview checklist